Membership Matters: are audiences getting what they want from arts membership?

This article was first published by Indigo.

The findings of our latest Indigo Share: Hot Topic, Membership Matters, are out now following sector-wide surveys of both arts organisations and their attenders.

Sponsored by Line-Up and Substraktwe explored the values and motivations of arts memberships, with the final report highlighting the gap between organisational objectives and the benefits that arts audiences value most when considering joining or renewing a membership.

Indigo CEO Katy Raines says:

“Memberships are part of everyday life, in and out of the cultural sector. Yet do we really understand what audiences want from arts memberships? What role do they play in increasing audience frequency, building loyalty and increasing revenue?”