Delivering the Visitor Experience – the new guide to creating, managing and developing the visitor experience
Facet Publishing’s Museum and Galleries Essentials series continues with Delivering the Visitor Experience by Rachel Mackay. This complete guide explores exactly what it takes to create an unforgettable visitor experience, the nuts and bolts of leading front-facing teams and how to advocate for the development of a visitor-focussed museum. Coverage includes: Whether running a long-established […]