Life After Twitter: a plan for museums and heritage organisations

This article was first published by Museums + Heritage Advisor

Elon Musk may have what it takes to attract headlines, but his ability to maintain a social media platform is still unknown.

In recent weeks the platform’s troubles have included long-term users such as Stephen Fry throwing in the towel, a roughly week-long sale on the once respected ‘blue tick’ which resulted in very convincing parodies of big brands, and significant internal downsizing.

The platform is of great use to the museums and heritage sector. It can be a virtual helpdesk, a content publishing platform and marketing channel all in one. And – at least for now – all of it is free.

Organisations have invested time and talent to build an audience and attract new visitors. So, what if Twitter becomes unstable? What if a subscription cost alienates potential followers? What if leaving the platform becomes the only moral option?

How can museum and heritage organisations make sure they have a plan in place to deal with the potential pitfalls?

Read the full article on the M+H Advisor website to learn five things to consider when making contingency plans.

The full article was written by Chelsea Brown, the new Marketing and Social Media Manager at Museums + Heritage

@UK_ICOM